A cross-functional solution
A single tool to support all your business functions
Reception, HSE, technical services, training, or general services: Expand the use of Heropolis throughout your entire organization with a modular solution that adapts to the needs of each team.
Sovereignty & Security
Quick Start Guide
Available everywhere
They protect their sites with Heropolis
Your Roles, One Environment
Why use three different tools to manage security, reception, and technical operations?
Heropolis adapts to every role within your organization. Each team has its own access rights and features within a shared environment that you manage from a single location.
Everything in one place
A single platform for tracking, alerting, and reporting.
To each their own
Access tailored to each team, a comprehensive overview for decision-makers.
Easy to adopt
A tool created once, used by everyone.
The Solution: Applications for Every Team
Heropolis adapts to your business needs
From welcoming visitors to tracking technical service calls, discover how the various departments in your organization can use Heropolis on a daily basis.
Home
Streamline the way you welcome and manage your visitors
The reception area, which serves as the first point of contact for many sites, must quickly manage visitor flows and ensure the traceability of sensitive information. Heropolis digitizes the visitor experience, from the initial announcement to the visitor’s arrival on site. Accor Arena, RATP, and EDF use these solutions on computers, mobile phones, or tablets.
- Manage visits and different visitor profiles
- Share the safety guidelines and have people sign them
- Simplify access with a QR code
- Track attendance, foot traffic, and statistics
Technical Services
Centralize and track your technical requests
Heropolis enables technical services to manage their site visits and tickets, whether they are created directly or escalated by the safety and security teams. The Sorbonne Paris campus, in particular, takes advantage of this flexibility to use Heropolis as a true CMMS—one that is simple and user-friendly.
- Manage your site visits and technical tickets
- Centralize safety and security reports
- Manage your operations like a CMMS
- Connect your tools using APIs
HSE
Strengthen the protection of your employees
Clients such as Crédit Agricole and Vosgelis use Heropolis’ Protection solution to support their employees on mobile devices, tablets, or PCs: access to instructions, information dissemination, alerts, and reporting of field incidents.
- Keep your employees informed with guidelines and information groups
- Report events directly from the field
- Trigger alerts via phone call, text message, or VoIP audio/video
- Protect lone workers with DATI features
Training Organizations
Train your agents using tools that reflect real-world situations
Specialized organizations such as Nemty Formation use Heropolis to train their staff on a simple, easy-to-adopt digital logbook.
- Train your agents on a digital incident log
- Its ease of implementation and adaptability to various training modules (SSIAP, ADS, X-ray inspection, etc.) make it the ideal choice for any training organization.
- Take advantage of a tailored offering and dedicated support
General Services
Manage multiple business lines using a single tool
Thanks to its cross-functional capabilities, Heropolis offers General Services a comprehensive solution, with customizable access based on each user’s profile and hosting, cybersecurity, and data management features tailored to your requirements.
- Consolidate multiple business functions into a single solution
- Customize access based on your job roles
- Choose your hosting option: Tier III, SecNumCloud, or On-Premise
- Meet your cybersecurity and GDPR requirements with CyberVadis and PIA, PAS, and PSSI documentation
No compromises
Built for environments where there is no room for error
Those who protect others deserve a tool that won't let them down.
An intuitive interface
Intuitive navigation designed for immediate use.
Adoption in less than 24 hours.
Developed in collaboration with ergonomists and field experts.
+100 features
A comprehensive suite of features designed to support your teams in their day-to-day work.
100% French. No compromises when it comes to your data.
Exclusive, sovereign hosting on the Dassault Systèmes Cloud. Dedicated servers per client and complete isolation. You are NIS2-compliant and protected from the Cloud Act.
Thales Legacy. Defense Code.
Real-time high availability for the most mission-critical environments.
Your Challenges
All your business needs, in a single platform.
From routine operations to emergency management, every feature is designed by and for security professionals, delivering the right information at the right time to the right person.
- Agent Management
- Incident Management
- Emergency Management & POI
- Protection for Workers Working Alone
- Instructions & Intrusion
- Audit & Evaluation
Logbook · Patrols · Shift Schedule
Your agent knows exactly what to do. You know exactly what he's doing.
Shift handoffs, NFC rounds, customizable reports—your SSIAP and APS agents have everything they need right on their smartphones. You can see everything in real time:
- Scheduling-Related Start and End of Shift
- NFC/GPS Patrols with Time-Stamped Proof
- Scheduled tasks and instructions accessible with a single click
- Automatic Shift Report at the End of the Shift
Logbook · Alert · Procedures
The right information, at the right time, to the right recipient, through the right channel.
An incident occurs: the agent identifies it within seconds, the alert chain is triggered automatically, and every action is logged for your legal accountability.
- Guided incident reporting in less than 30 seconds
- Automatic alert chain based on the type of incident
- Dynamic procedures available immediately
- Complete history and legal traceability
POI · Mass Alert · Automated Workflows
Activate the POI. Coordinate ten sites. All from a single screen.
POI triggering, geolocated mass alerts, automated actions by zone; coordinate an emergency across multiple sites from a single screen, even remotely.
- One-click POI activation from a PC or mobile device
- Geolocated mass alert by area or by site
- Automated workflows based on the emergency scenario
- Real-Time Multi-Team Coordination
PTI · DATI · Real-time video
If your agent is injured, they are protected, and you will be notified.
Fall or inactivity detection, discreet manual activation, instant video and audio communication: lone worker protection is finally up and running in the field.
- Automatic fall and immobility detection (remotely configurable, test mode)
- Discreet manual activation (SOS mode)
- Real-time video and audio communication
- Alert chain configurable by site and time slot
Digital Instructions · Intrusion Management
No more paper instructions from July 14. The correct procedure, in real time.
Your security instructions are accessible in real time from the agent's smartphone. In the event of an intrusion, the appropriate procedure is triggered automatically.
- Dynamic instructions customized by site and context
- Automatic triggering based on the type of event
- Access Control and Authorization Management
- Real-time monitoring of compliance with instructions
Logbook · Patrols · Shift Schedule
Your ISO certifications are prepared in Heropolis, not in Excel.
Customizable audit checklists, automatic scoring by site, and ready-to-use reports for your management reviews and ISO certifications—no more manual reporting.
- Customizable audit checklists (ISO 9001, 19011, TAPA, etc.)
- Automatic scoring by site and by criterion
- Management report generated in 3 clicks
- Tracking Deviations and Integrated Action Plans
They trust us
Over 3,000 sites manage their operations with Heropolis
From large enterprises to security firms, discover how Heropolis supports security professionals in their daily challenges.
Didier DAL FARRA
Director of South Pacific Security
"By far the best safety management and coordination software I've ever had the opportunity to use. What's more, it's backed by a dynamic and competent team that is constantly striving for improvement."
Samir Mohammad
Security Manager
"The solution is comprehensive, easy to use, and effectively meets the needs on the ground. The log, event tracking, and traceability features are well-designed. I also appreciate how responsive the support teams are. It’s a reliable and professional solution."
Xavier Maquin
Manager at Nemty Formation
"Our SSIAP 1 and TFP APS trainees begin working on Heropolis from their very first session. Training on a real-world tool rather than a paper workbook changes the nature of the learning process: trainees arrive already familiar with the business logic. The interface remains accessible to people undergoing career transitions, which is crucial for us."
Richard Bracq
Operations Manager at L'Anneau
"A partner that listens to our needs
It's a nice change from one-size-fits-all products."
Nathalie De Cuyper
Key Account Manager, Altalian
"Atalian Security uses Heropolis, a next-generation, 100% French incident log system. Thanks to the joint efforts of the Operations Support Department
, its ambassadors, and its partner Heropolis, the Group’s Security Division recently implemented the innovative Heropolis solution at the Reims branch. A big thank you to Heropolis for its support."
Alexis Roumelian
Chief Executive Officer - Novadis
"Heropolis represents a new generation of security management tools. It is a French solution that spans multiple industries, is easy to use, and is designed to effectively support teams in the field."
Guillaume Leblond
Security Manager at the Paris Opera
"I've been using Heropolis for almost a year now, after trying two other systems. Getting started on all the platforms went very smoothly, whether on a PC, patrol device, or tablet. It runs smoothly, and improvements are released regularly."
Laurent Cros
EQCI Manager & Airport Security Expert
"Heropolis is an innovative solution that I recommend to help organizations manage risks and complex environments."
Marc Fesler
President and Founder of Carinel
"Heropolis allows us to digitize emergency procedures in a simple and reliable way. Alerts are processed more quickly, responses are better coordinated, and the electronic log ensures complete traceability of events."
Noureddine BOURBIA
Security Supervisor, Maritime Museum
"A dynamic and responsive team that listens to users and is always focused on growth, with tool development that takes user needs into account to provide a better experience."
Jean-Jacques Richard
President of Haxxom
"Heropolis is a solution I recommend to all companies looking to digitize their safety procedures, safety guidelines, and crisis management."
Olivier Hassid
Director of Cynogarde Security
"Heropolis is the only French solution that provides safety and security managers with a comprehensive overview of their incidents so they can handle them effectively."
protected active sites
agents (8,000 per day)
events processed per year
customer needs met annually since 2022
We'll take care of everything. Really.
Up and running in 24 hours. Zero downtime.
From routine operations to emergency management, every feature is designed by and for security professionals, delivering the right information at the right time to the right person.
01
Audit & Data Migration
Portability of your existing settings. Excel import features.
02
Dedicated Server in 24 Hours
Your isolated operational environment will be up and running in less than one business day.
03
Material Logistics
Rugged smartphones & NFC tags delivered within 48 hours to 1 week
04
Training
1 day for administrators. 2 hours for shift supervisors. Immediate adoption for staff members.
05
Ongoing support
Specialized security support. Consulting and optimization.
Case Studies
The most demanding organizations have chosen Heropolis.
transportation
RATP: 1,000 employees on the Paris transit system (subway, bus, tram).
Heropolis centralizes all of our security operations in real time: patrols, incidents, visitors, and instructions. It’s a solution that’s easy for agents to use and powerful for managers. It’s a tool that has truly transformed our operational management.
Olivier BERTHOT
Deputy Director of Security, RATP
ERP / Recreation
Beauval ZooParc: Digitizing the logbook, the Fire Permit, and the Fire Safety Plan at an unconventional site.
Heropolis has digitized our incident log, our Fire Permit, and the protection of lone workers into a single platform. Our officers check the Fire Permit during their rounds, and an external party can access it via a QR code, even without an internet connection. Simple, compliant, and operational.
Maxime M.
Security Manager
Events
Arena Parisienne: Combining safety, fire safety, and visitor services into a single checklist.
Heropolis has allowed us to centralize safety, fire safety, and visitor reception into a single tool. The solution has evolved with our needs as events have unfolded. Today, we have complete, cross-referenced tracking of everything that happens on the premises.
Marion V.
Reception & Security Manager
Tip
50 critical sites migrated in one month. Zero downtime.
We had doubts about whether a migration of this scale could be accomplished in such a short time. The Heropolis team took over all of our existing configurations and rolled them out site by site without ever interrupting our operations. That level of commitment is hard to find anywhere else.
Jonathan Pons
Director of Security Operations
Logistics
FM Logistic: multiple sites, multiple service providers—everyone sees only what they need to see, nothing more.
The lack of integration between service providers was our main challenge. Heropolis solved this with its grouping system, so each company can see only its own sites.
Pierre-Louis L.
Safety Manager, FM Logistic
Administration
Auvergne-Rhône-Alpes Region: Reduce the number of reports submitted by staff by two-thirds without compromising quality.
The initial audit changed everything. We stopped adding reports and started thinking about what the agents really needed. The result: fewer reports, more data entry.
Salimou D.
Security Manager
Security
ONET: Multi-site Migration and Managing a Major Client
The Master Site approach allowed us to quickly roll out Heropolis across all our sites, with standardized metrics and strict requirements for data sovereignty. The user-friendly design made adoption easy, even for teams that aren't very comfortable with digital technology.
Xavier L.
Head of Operational Performance
What Will Actually Change Starting on Day One
What you won't find anywhere else
What actually changes when you switch from paper or a generic tool to a truly independent operational link.
Other platforms
- Scattered field data, late reports
- Data hosted outside France, subject to the Cloud Act
- Manual reporting, which is time-consuming and unreliable
- Rare and Slow Changes
- "Blind" purchasing, without strategic guidance
- Undervalued employees, high turnover
Heropolis
- Every event becomes a basis for immediate decision-making
- Full sovereignty: 100% French, NIS2-compliant
- Reports in just a few clicks, real-time metrics
- +100 features released each year
- Full strategic control over your security information
- Increased and retained staff. Higher rate of entries in the logbook from the very first weeks.
FAQ
Do you have any questions? We have the answers.
Do you have any other questions?
Our experts are here to help you
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Our experts are here to help you
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