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3Solutions

Features

Electronic Logbook

Centralize all your field events in real time

Patrols & Inspections

Ensure the traceability of every inspection and service call

DATI & Incident Management

Respond quickly with real-time alerts and monitoring

Reporting & KPIs

Turn Your Data into Key Performance Indicators

Business Sectors

Defense & OIV

Meet the requirements for critical infrastructure

Transportation

Coordinate your operations across complex networks

Logistics

Improve traceability and streamline your audits

Private Security

Effectively Manage Your Sites and Service Providers

Deployment

Switch to a new solution without interrupting your operations

Connect Heropolis to your existing environment

Data protected and hosted in France

All your business needs, on a single platform

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3Who is it for?

Heropolis for

Photo: Heropolis Security Department menu

Safety and Security Department

Manage your service providers, KPIs, and compliance

Photo: Heropolis Security Company Menu

Private Security Company

Optimize your operations and enhance the value of your services

Heropolis Multi-Industry Security Solution img

Multi-disciplinary

Expand the use of Heropolis throughout your entire organization.

3Resources
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News, Analysis, and Expert Advice

Heropolis Security Solution FAQ

Quickly find answers to the most frequently asked questions

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Feedback and Results

Resources

Our History, Our Mission, and Our Commitments

A network of trusted partners dedicated to your security

Customer Portal

Access our video tutorials and getting-started guides for the platform.

About Rates
a

Electronic Logbook

Make your agents' daily lives easier. Maximize the value of each of your services.

Heropolis centralizes your private security operations on a simple, secure platform. From shift handoffs to reports, support your teams while maintaining a comprehensive overview of your operations.

Sovereignty & Security

Quick Start Guide

Available everywhere

Heropolis Private Security Company App
Heropolis Security iPhone App img

They protect their sites with Heropolis

Your Challenges

Requirements are changing. Your tools need to keep up.

The private security industry is evolving rapidly. Companies must manage more sites, train their teams more quickly, and meet ever-increasing quality standards. Heropolis was designed to address these new challenges.

Margins Under Pressure

Every minute lost directly impacts your profitability.

Complex processes

Instructions, reports, inspections, and follow-up on work take up a considerable amount of time.

Showcase Your Services

Highlighting the quality of your services builds customer loyalty and attracts new markets.

Under-equipped officers

Whether it's a paper-based log or complex software, your teams waste time and information gets lost.

A high turnover rate

Training new agents quickly has become a daily challenge.

Unpredictable situations

Decisions must be made quickly and without error.

Our Solution

A platform that supports you every step of the way

From the moment a team takes on an assignment to the completion of the service report, Heropolis supports your teams at every stage of their assignments. Streamline your operations, improve your service quality, and maintain a comprehensive overview of your business.

01. Plan

Plan each mission carefully

Even before employees start their jobs, centralize all relevant information for your teams. Managers define guidelines, procedures, checklists, and site-specific tasks. Each employee has access only to the information relevant to their role, ensuring a clear and consistent organizational structure.

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Customized Procedures

N

Shift Management

N

Digital Guidelines

N

Assignment of Tasks

N

Checklists

N

Field Communication

Solution: Schedule Heropolis img
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02. Take Action

Support your field agents

Once the mission begins, your teams have a simple tool to use during their operations.

Using their phones, they can view instructions, conduct rounds, report incidents, send photos or videos, and trigger alerts. The interface is designed to be immediately intuitive, even for employees who aren't very comfortable with technology.

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Electronic Logbook

N

Patrols

N

Reports

N

PTI / DATI

N

Photos and Videos

N

Field Communication

03. Supervise

Maintain a real-time view of your operations

All information is automatically fed into a single platform. Managers monitor teams, operations, and ongoing events so they can respond quickly when a situation requires their attention.

N

Dashboard

N

Multi-site

N

Team Monitoring

N

Alerts

N

History

N

Real-time view

Solution: Monitor Heropolis Image
Solution: Highlight Heropolis Image

04. Promote

Showcase the quality of your services.

Every service call generates actionable data.
Reports, history logs, and metrics allow you to track activity, prepare for discussions with your clients, and highlight the quality of the work performed by your teams.

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Automatic Reports

N

Dashboards

N

Digital Guidelines

N

Statistics

N

Export

N

Complete History

N

Indicators

Designed to Perform

A tool designed for the most demanding environments

Security is never a variable to be adjusted for budgetary reasons.
Those who protect others deserve a solution built on a foundation of absolute trust.

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An intuitive interface

Intuitive navigation designed for immediate use.

Easy Adoption of Heropolis Security Software img

Adoption in less than 24 hours.

Developed in collaboration with ergonomists and field experts.

New img features

+80 new features

Intuitive navigation designed for immediate use.

Illustration of Heropolis, a French security software program

100% French. No compromises when it comes to your data.

Exclusive hosting in France on the Dassault Systèmes Cloud. Dedicated servers per client and complete isolation. You are NIS2-compliant and protected from the Cloud Act.

Thales Heritage: Heropolis Illustration

Thales Legacy. Defense Code.

Real-time high availability for the most mission-critical environments.

Your Challenges

All your business needs,
in a single platform.

From incident logs to crisis management, every feature is designed by and for security professionals, delivering the right information at the right time to the right person.

Logbook · Patrols · Shift Schedule

Every employee is guided through every step of their shift.

Shift handoffs, NFC rounds, end-of-shift reports—your SSIAP and APS agents have everything they need right on their smartphones. You can see everything in real time:

  • N
    Scheduling-Related Start and End of Shift
  • N
    NFC/GPS Patrols with Time-Stamped Proof
  • N
    Scheduled tasks and instructions accessible with a single click
  • N
    Automatic Shift Report at the End of the Shift
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Logbook · Alert · Procedures

Get notified instantly. Initiate the process with a single click.

An incident occurs: the agent identifies it within seconds, the alert chain is triggered automatically, and every action is logged for your legal accountability.

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    Guided incident reporting in less than 30 seconds
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    Automatic alert chain based on the type of incident
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    Dynamic procedures available immediately
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    Complete history and legal traceability
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POI · Mass Alert · Automated Workflows

Internal Operations Plan coordinated in a matter of seconds.

POI triggering, geolocated mass alerts, automated actions by zone; coordinate an emergency across multiple sites from a single screen, even remotely.

  • N
    One-click POI activation from a PC or mobile device
  • N
    Geolocated mass alert by area or by site
  • N
    Automated workflows based on the emergency scenario
  • N
    Real-Time Multi-Team Coordination
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PTI · DATI · Real-time video

Your remote agent is protected. Your security control panel is alerted within seconds.

Fall or inactivity detection, discreet manual activation, instant video and audio communication: lone worker protection is finally up and running in the field.

  • N
    Automatic detection of falls and inactivity (>30 seconds)
  • N
    Discreet manual activation (SOS mode)
  • N
    Real-time video and audio communication
  • N
    Alert chain configurable by site and time slot
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Digital Instructions · Intrusion Management

The right instruction, to the right agent, at the right time.

Your security instructions are accessible in real time from the agent's smartphone. In the event of an intrusion, the appropriate procedure is triggered automatically.

  • N
    Dynamic instructions customized by site and context
  • N
    Automatic triggering based on the type of event
  • N
    Access Control and Authorization Management
  • N
    Real-time monitoring of compliance with instructions
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Logbook · Patrols · Shift Schedule

Audit your sites. Prepare for your certifications with ease.

Customizable audit checklists, automatic scoring by site, and ready-to-use reports for your management reviews and ISO certifications—no more manual reporting.

  • N
    Customizable audit checklists (ISO 18788, NF, etc.)
  • N
    Automatic scoring by site and by criterion
  • N
    Management report generated in 3 clicks
  • N
    Tracking Deviations and Integrated Action Plans
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They trust us

They manage their operations using Heropolis

From large enterprises to security firms, discover how Heropolis supports security professionals in their daily challenges.

Photo by Didier DAL FARRA, a Heropolis client

Didier DAL FARRA

Director of South Pacific Security

"By far the best safety management and coordination software I've ever had the opportunity to use. What's more, it's backed by a dynamic and competent team that is constantly striving for improvement."

star customer review icon Heropolis
Photo by Samir Mohammad, a Heropolis client

Samir Mohammad

Security Manager

"The solution is comprehensive, easy to use, and effectively meets the needs on the ground. The log, event tracking, and traceability features are well-designed. I also appreciate how responsive the support teams are. It’s a reliable and professional solution."

star customer review icon Heropolis
Xavier Maquin, Manager of Nemty Training

Xavier Maquin

Manager at Nemty Formation

"Our SSIAP 1 and TFP APS trainees begin working on Heropolis from their very first session. Training on a real-world tool rather than a paper workbook changes the nature of the learning process: trainees arrive already familiar with the business logic. The interface remains accessible to people undergoing career transitions, which is crucial for us."

star customer review icon Heropolis
Customer Review Photo by Samuel Sultan: "The Ring"

Richard Bracq

Operations Manager at L'Anneau

"A partner that listens to our needs
It's a nice change from one-size-fits-all products."

star customer review icon Heropolis
Photo by Nathalie De Cuyper Atalian

Nathalie De Cuyper

Key Account Manager, Altalian

"Atalian Security uses Heropolis, a next-generation, 100% French incident log system. Thanks to the joint efforts of the Operations Support Department
, its ambassadors, and its partner Heropolis, the Group’s Security Division recently implemented the innovative Heropolis solution at the Reims branch. A big thank you to Heropolis for its support."

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Customer Review by Alexis Roumelian, Novadiss Heropolis img

Alexis Roumelian

Chief Executive Officer - Novadis

"Heropolis represents a new generation of security management tools. It is a French solution that spans multiple industries, is easy to use, and is designed to effectively support teams in the field."

star customer review icon Heropolis
Photo courtesy of Guillaume Leblond

Guillaume Leblond

Security Manager at the Paris Opera

"I've been using Heropolis for almost a year now, after trying two other systems. Getting started on all the platforms went very smoothly, whether on a PC, patrol device, or tablet. It runs smoothly, and improvements are released regularly."

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Customer Review: Laurent Cros, Heropolis img

Laurent Cros

EQCI Manager & Airport Security Expert

"Heropolis is an innovative solution that I recommend to help organizations manage risks and complex environments."

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Customer Review: Marc Fesler, CEO of Carinel Heropolis img

Marc Fesler

President and Founder of Carinel

"Heropolis allows us to digitize emergency procedures in a simple and reliable way. Alerts are processed more quickly, responses are better coordinated, and the electronic log ensures complete traceability of events."

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Noureddine BOURBIA GPIS GIE photo: client heropolis

Noureddine BOURBIA

Security Supervisor, Maritime Museum

"A dynamic and responsive team that listens to users and is always focused on growth, with tool development that takes user needs into account to provide a better experience."

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Customer Review by Jean Jacques Richard Haxxom Heropolis img

Jean-Jacques Richard

President of Haxxom

"Heropolis is a solution I recommend to all companies looking to digitize their safety procedures, safety guidelines, and crisis management."

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Customer Review by Olivier Hassid, K Integrity, Heropolis, img

Olivier Hassid

Director of Cynogarde Security

"Heropolis is the only French solution that provides safety and security managers with a comprehensive overview of their incidents so they can handle them effectively."

star customer review icon Heropolis

protected active sites

agents (8,000 per day)

events processed per year

customer needs met annually since 2022

Turnkey Migration

Deploy Heropolis with complete peace of mind

From incident logs to crisis management, every feature is designed by and for security professionals, delivering the right information at the right time to the right person.

01

Audit & Data Migration

Full portability of your existing settings. No data loss.

02

Dedicated Server in 24 Hours

Your isolated operational environment will be up and running in less than one business day.

03

Equipment Logistics

Rugged smartphones & NFC tags delivered within 48 hours to 1 week.

04

1-Hour Training Session

1 hour for agents, 1 day for admins. Immediate adoption.

05

Ongoing support

Specialized security support. Consulting and optimization.

Case Studies

The most demanding organizations have chosen Heropolis.

What Will Actually Change Starting on Day One

What you won't find anywhere else

What actually changes when you switch from paper or a generic tool to a truly independent operational link.

Other platforms

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    Scattered field data, late reports
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    Data hosted outside France, subject to the Cloud Act
  • Q
    Manual reporting, which is time-consuming and unreliable
  • Q
    Rare and Slow Changes
  • Q
    "Blind" purchasing, without strategic guidance
  • Q
    Undervalued employees, high turnover
Heropolis vs. Other Mobile Image Comparison Platforms

Heropolis

  • R
    Every event becomes a basis for immediate decision-making
  • R
    Full sovereignty: 100% French, NIS2-compliant
  • R
    Reports in just a few clicks, real-time metrics
  • R
    +100 features released each year
  • R
    Full strategic control over your security information
  • R
    Increased and retained staff. Higher rate of entries in the logbook from the very first weeks.

FAQ

Do you have any questions? We have the answers.

Avatar Team Help - Heropolis Support

Do you have any other questions?

Our experts are here to help you

Is Heropolis a French solution?

Absolutely—with 100% in-house R&D and French technology components (communications, hosting, hardware). Our partners and investors (e.g.,Thales Group) are also French.

Is Heropolis just security software?

The “no-code” approach to visual workflows allows you to create most business processes in just a few minutes, whether they involve safety and security or other needs (maintenance, cleaning, etc.). But our offering also includes three levels of support services: “Customer Success” support to advise and assist you in defining, setting up, and deploying procedures; our 24/7 Remote Monitoring Center for all your incidents and alerts; and our business experts specializing in the areas that matter to you (crisis management, site security, event security, security abroad, legal security, etc.).

Does your solution comply with personal data protection laws?

We provide our clients with a comprehensive Personal Data Impact Assessment (PIA), which is updated annually in collaboration with our DPO, the law firm Bold. Heropolis is committed to privacy and accesses personal data only when necessary and for a justified period of time.
+ GDPR compliance.

Is your solution secure?

Our developers adhere to security standards in accordance with the latest best practices in this field. All data transfers are encrypted. We also provide our clients with documentation demonstrating compliance with ANSSI recommendations, as well as details on all security measures and certifications related to data hosting.

Is Heropolis an electronic logbook (MCE)?

Yes, Heropolis meets regulatory requirements for electronic incident logs (traceability, automatic archiving, automatic or simplified data entry, access rights, etc.), but that’s not all! Your agents’ business tools, the PTI, communication channels, data analytics, and—most importantly—a modular application for all your employees: take your usability and responsiveness to the next level.

What can be recorded in the logbook?

All types of events: incidents, anomalies, clarifications, alerts, interventions, found/lost items, instructions, patrol reports, shifts, visit notifications, completed tasks, etc.

Avatar Team Help - Heropolis Support

Do you have any other questions?

Our experts are here to help you

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3Solutions
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Features

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Business Sectors

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Turnkey Migration

Image Integrations: Heropolis REST API

Integrations

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Sovereignty & Security

3Who is it for?
Photo: Heropolis Security Department menu

Safety and Security Department

Photo: Heropolis Security Company Menu

Private Security Company

Heropolis Multi-Industry Security Solution img menu

Multi-disciplinary

3Resources
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Blog

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Customer Portal

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Testimonials

RatesAbout

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