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3Solutions

Features

Electronic Logbook

Centralize all your field events in real time

Patrols & Inspections

Ensure the traceability of every inspection and service call

DATI & Incident Management

Respond quickly with real-time alerts and monitoring

Reporting & KPIs

Turn Your Data into Key Performance Indicators

Business Sectors

Defense & OIV

Meet the requirements for critical infrastructure

Transportation

Coordinate your operations across complex networks

Logistics

Improve traceability and streamline your audits

Private Security

Effectively Manage Your Sites and Service Providers

Deployment

Switch to a new solution without interrupting your operations

Connect Heropolis to your existing environment

Data protected and hosted in France

All your business needs, on a single platform

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3Who is it for?

Heropolis for

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Security Department / Client

Manage your service providers, KPIs, and compliance

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Private Security Company

Optimize your operations and enhance the value of your services

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Multi-disciplinary

Expand the use of Heropolis throughout your entire organization.

3Resources
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News, Analysis, and Expert Advice

Heropolis Security Solution FAQ

Quickly find answers to the most frequently asked questions

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Feedback and Results

Resources

Our History, Our Mission, and Our Commitments

A network of trusted partners dedicated to your security

Customer Portal

Access our video tutorials and getting-started guides for the platform.

About Rates
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Turnkey Migration

Switch to a new solution with complete peace of mind

Migrating to Heropolis doesn’t mean starting from scratch. Our teams will guide you through every step of the data transfer process. Adapt your procedures using more than 80 default and customizable reports. We’ll train your employees on change management. The transition takes place without any disruption to your business.

French sovereignty

2 hours of free coaching

Up and running within 24 hours

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They protect their sites with Heropolis

Why Heropolis?

A transition designed to minimize the impact on your organization

Switching tools may seem complicated. However, with a proven methodology and dedicated support, the migration becomes an opportunity for improvement—one that is well-managed and causes no disruption to your operations.

Your data is protected

We analyze the data to be migrated and arrange for its secure transfer.

Your teams receive support

Each user receives support tailored to their role.

Your procedures are appropriate

We take your existing processes and adapt them to the Heropolis platform.

A phased rollout

The platform can be rolled out gradually to ensure a smooth transition.

Our Method

A managed migration, from preparation to deployment.

Switching tools may seem complicated. However, with a proven methodology and dedicated support, the migration allows for a gradual, controlled rollout that does not disrupt your operations.

01. Audit & Scope Definition

Understand Your Organization Before Taking Action

Our team analyzes your current system and transfers all of your settings: events, incident types, procedures, users, and history.

  • Automated portability thanks to our import features
  • Turnkey Support Service
  • Confirmation with you before the switchover
02. Set Up the Environment

Deploying Your Dedicated Server

Your Heropolis environment is hosted in France on the Dassault Systèmes cloud. Thanks to complete isolation, your data has never been stored alongside that of any other customer.

  • One dedicated server per customer
  • 100% sovereign hosting & NIS2-compliant
  • Protected Under the Cloud Act
03. Deployment Options

Hardware Delivery & Setup

Crosscall rugged smartphones, NFC tags, badges, and ATEX-certified devices—all delivered configured and ready to use. Your teams just need to start using them.

  • Exclusive Crosscall Partner Rates
  • MDM Partner & Remotely Managed Fleet
  • Technical integration with our partners (ERP, scheduling, etc.)
04. Training & Support

Team Building

It takes just one hour to train a field agent. One day for administrators and station chiefs. The interface was designed with that in mind.

  • Developed in collaboration with industry ergonomists
  • Operational agents available the same day
  • 2 hours of expert guidance included when you get started
05. Long-Term Follow-Up

Ongoing Guidance & Specialized Support

Migration isn't the end—it's just the beginning. Specialized security support is available after deployment; we share our roadmap with our customers, and we work with you to shape future developments.

  • Specialized Post-Deployment Security Support
  • Product Roadmap Shared with Customers
  • 100 new features rolled out each year

to get your dedicated server up and running

%

successful migrations

%

satisfaction rate

They trust us

They manage their operations using Heropolis

From large enterprises to security firms, discover how Heropolis supports security professionals in their daily challenges.

Photo by Didier DAL FARRA, a Heropolis client

Didier DAL FARRA

Director of South Pacific Security

"By far the best safety management and coordination software I've ever had the opportunity to use. What's more, it's backed by a dynamic and competent team that is constantly striving for improvement."

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Photo by Samir Mohammad, a Heropolis client

Samir Mohammad

Security Manager

"The solution is comprehensive, easy to use, and effectively meets the needs on the ground. The log, event tracking, and traceability features are well-designed. I also appreciate how responsive the support teams are. It’s a reliable and professional solution."

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Xavier Maquin, Manager of Nemty Training

Xavier Maquin

Manager at Nemty Formation

"Our SSIAP 1 and TFP APS trainees begin working on Heropolis from their very first session. Training on a real-world tool rather than a paper workbook changes the nature of the learning process: trainees arrive already familiar with the business logic. The interface remains accessible to people undergoing career transitions, which is crucial for us."

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Customer Review Photo by Samuel Sultan: "The Ring"

Richard Bracq

Operations Manager at L'Anneau

"A partner that listens to our needs
It's a nice change from one-size-fits-all products."

star customer review icon Heropolis
Photo by Nathalie De Cuyper Atalian

Nathalie De Cuyper

Key Account Manager, Altalian

"Atalian Security uses Heropolis, a next-generation, 100% French incident log system. Thanks to the joint efforts of the Operations Support Department
, its ambassadors, and its partner Heropolis, the Group’s Security Division recently implemented the innovative Heropolis solution at the Reims branch. A big thank you to Heropolis for its support."

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Customer Review by Alexis Roumelian, Novadiss Heropolis img

Alexis Roumelian

Chief Executive Officer - Novadis

"Heropolis represents a new generation of security management tools. It is a French solution that spans multiple industries, is easy to use, and is designed to effectively support teams in the field."

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Photo courtesy of Guillaume Leblond

Guillaume Leblond

Security Manager at the Paris Opera

"I've been using Heropolis for almost a year now, after trying two other systems. Getting started on all the platforms went very smoothly, whether on a PC, patrol device, or tablet. It runs smoothly, and improvements are released regularly."

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Customer Review: Laurent Cros, Heropolis img

Laurent Cros

EQCI Manager & Airport Security Expert

"Heropolis is an innovative solution that I recommend to help organizations manage risks and complex environments."

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Customer Review: Marc Fesler, CEO of Carinel Heropolis img

Marc Fesler

President and Founder of Carinel

"Heropolis allows us to digitize emergency procedures in a simple and reliable way. Alerts are processed more quickly, responses are better coordinated, and the electronic log ensures complete traceability of events."

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Noureddine BOURBIA GPIS GIE photo: client heropolis

Noureddine BOURBIA

Security Supervisor, Maritime Museum

"A dynamic and responsive team that listens to users and is always focused on growth, with tool development that takes user needs into account to provide a better experience."

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Customer Review by Jean Jacques Richard Haxxom Heropolis img

Jean-Jacques Richard

President of Haxxom

"Heropolis is a solution I recommend to all companies looking to digitize their safety procedures, safety guidelines, and crisis management."

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Customer Review by Olivier Hassid, K Integrity, Heropolis, img

Olivier Hassid

Director of Cynogarde Security

"Heropolis is the only French solution that provides safety and security managers with a comprehensive overview of their incidents so they can handle them effectively."

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protected active sites

agents (8,000 per day)

events processed per year

customer needs met annually since 2022

We'll take care of everything. Really.

Up and running in 24 hours. Zero downtime.

From routine operations to emergency management, every feature is designed by and for security professionals, delivering the right information at the right time to the right person.

01

Audit & Data Migration

Portability of your existing settings. Excel import features.

02

Dedicated Server in 24 Hours

Your isolated operational environment will be up and running in less than one business day.

03

Material Logistics

Rugged smartphones & NFC tags delivered within 48 hours to 1 week

04

Training

1 day for administrators. 2 hours for shift supervisors. Immediate adoption for staff members.

05

Ongoing support

Specialized security support. Consulting and optimization.

Case Studies

The most demanding organizations have chosen Heropolis.

FAQ

Do you have any questions? We have the answers.

Avatar Team Help - Heropolis Support

Do you have any other questions?

Our experts are here to help you

Is Heropolis a French solution?

Absolutely—with 100% in-house R&D and French technology components (communications, hosting, hardware). Our partners and investors (e.g.,Thales Group) are also French.

Is Heropolis just security software?

The “no-code” approach to visual workflows allows you to create most business processes in just a few minutes, whether they involve safety and security or other needs (maintenance, cleaning, etc.). But our offering also includes three levels of support services: “Customer Success” support to advise and assist you in defining, setting up, and deploying procedures; our 24/7 Remote Monitoring Center for all your incidents and alerts; and our business experts specializing in the areas that matter to you (crisis management, site security, event security, security abroad, legal security, etc.).

Does your solution comply with personal data protection laws?

We provide our clients with a comprehensive Personal Data Impact Assessment (PIA), which is updated annually in collaboration with our DPO, the law firm Bold. Heropolis is committed to privacy and accesses personal data only when necessary and for a justified period of time.
+ GDPR compliance.

Is your solution secure?

Our developers adhere to security standards in accordance with the latest best practices in this field. All data transfers are encrypted. We also provide our clients with documentation demonstrating compliance with ANSSI recommendations, as well as details on all security measures and certifications related to data hosting.

Is Heropolis an electronic logbook (MCE)?

Yes, Heropolis meets regulatory requirements for electronic incident logs (traceability, automatic archiving, automatic or simplified data entry, access rights, etc.), but that’s not all! Your agents’ business tools, the PTI, communication channels, data analytics, and—most importantly—a modular application for all your employees: take your usability and responsiveness to the next level.

What can be recorded in the logbook?

All types of events: incidents, anomalies, clarifications, alerts, interventions, found/lost items, instructions, patrol reports, shifts, visit notifications, completed tasks, etc.

Avatar Team Help - Heropolis Support

Do you have any other questions?

Our experts are here to help you

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3Solutions
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Features

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Business Sectors

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Turnkey Migration

Image Integrations: Heropolis REST API

Integrations

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Sovereignty & Security

3Who is it for?
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Safety and Security Department

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Private Security Company

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Multi-disciplinary

3Resources
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Blog

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Customer Portal

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Testimonials

RatesAbout

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